My company needed to transition from the previous property management company and needed to find a replacement. We searched online and found this company. That very day, we were given a rapid reply and they explained their services. They were able to handle the difficult transition from the previous property management company without aggravation for my tenants.
The company is very thorough and post notes and statements online so that I can access property history more efficiently than in the past. Communication with the property management is stellar!
There was water damage that occurred within the unit. They reached out to me as they were working on resolving the issue. I was given wonderful options as how to best proceed. To my surprise, I didn't have to follow up with them. They addressed the matter promptly.
I would highly recommend PMI Prime Property Services to anyone.
